• Build the Future of AI-Driven Customer Engagement
• High-Impact Product Marketing Role

About Our Client

Our client is a Series D-funded SaaS company that provides a full-stack customer engagement and cloud communications platform for businesses across emerging markets. Its cloud-based solutions power millions of daily customer interactions across voice, video, and messaging channels, enabling thousands of companies globally to manage customer communication, contact center operations, and AI-driven conversational experiences.

Job Description

• Lead end-to-end product and feature launches, developing go-to-market strategies to drive adoption, upsell, and cross-sell.
• Define clear product positioning and messaging, translating customer needs and industry trends into compelling value propositions and use-case narratives.
• Conduct competitive and market analysis to identify opportunities and guide positioning, strategy, and product roadmap decisions.
• Gather and analyze customer insights and feedback to refine messaging, improve product strategy, and enhance adoption.
• Build thought leadership through whitepapers, POV content, and participation in industry events and webinars.
• Develop sales enablement assets including playbooks, battle cards, demos, and pitch decks to support deal acceleration.
• Own product messaging across campaigns, events, and digital channels, creating marketing collateral and optimizing website conversions through analytics and A/B testing.

The Successful Applicant

• 4-6 years of experience in B2B SaaS product marketing
• Experience in GenAI, conversational AI, or customer engagement platforms preferred
• Strong Go-To-Market strategy and product launch experience
• Excellent communication, messaging, and storytelling skills
• Ability to translate market insights and data into actionable strategies
• Strong analytical thinking and stakeholder management
• Experience collaborating with product, sales, and marketing teams
• MBA preferred

What's On Offer

• Opportunity to work with a high-growth, Series D-funded SaaS company in the customer engagement and AI space
• Ownership of end-to-end product marketing and go-to-market strategy across multiple product lines
• Exposure to cutting-edge technologies including GenAI, conversational AI, and cloud communications
• Collaboration with cross-functional teams and leadership, influencing product and growth strategy
• Chance to build thought leadership and industry visibility through events, content, and analyst engagement
• A fast-paced, high-impact environment with strong opportunities for professional growth

Contact: Sahil Gupta

Quote job ref: JN-012026-6923036