Key Responsibilities:

1. Production Coordination & Planning

• Scheduling: Support day-to-day production scheduling and workflow tracking across all product lines.
• Team Coordination: Work with instructors, caretakers, and artisans to ensure orders are completed on time and meet quality standards.
• Monitoring: Proactively identify and flag production bottlenecks or delays.

2. Design & Product Development:

• Creative Translation: Collaborate with the Head of the Sheltered Workshop to turn creative concepts into market-ready products like candles, diyas, bags, and torans.
• Market Research: Research market trends and new product opportunities.
• Documentation: Maintain product specifications, prototypes, samples, and design records.

3. Vendor & Material Management

• Sourcing: Identify and source high-quality raw materials and manage supplier relationships.
• Negotiation: Negotiate pricing, quality, and delivery timelines with vendors.
• Inventory: Maintain updated records of suppliers, pricing, and material inventory levels.

4. Logistics & Order Management

• Tracking: Track incoming and outgoing orders, ensuring accurate packaging, labeling, and documentation.
• Exhibition Support: Coordinate logistics for exhibitions, bulk orders, and client deliveries.
• Reconciliation: Support inventory reconciliation for all orders and dispatches.

5. Training & Documentation

• Upskilling: Assist in organizing artisan workshops and training on new production techniques.
• Reporting: Prepare weekly and monthly production and sales reports to support organizational decision-making.
• Progress Tracking: Document artisan progress and product development milestones.

Qualifications & Requirements

• Education: Bachelors degree in Design or Product Design.
• Experience: 5 7 years in production coordination, design support, or operational roles.
• Technical Skills: Proficiency in MS Excel and Google Sheets.
• Sector Knowledge: Experience in a social sector production environment is a plus.
• Soft Skills: Strong organizational skills, attention to detail, and the ability to manage multiple stakeholders and timelines effectively.