Job Title: Senior Analyst - Bangalore

Who we are:

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx consists of 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.

This isn't a place to get just a job, here you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

Our Values:

Our culture values empower us to deliver great results. With one FedEx culture, we: Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next

Role Overview:

We are looking for a highly analytical and strategic thinker to join our team as a Senior Analyst Digital Product & Marketing Analytics. This role will own analytics for complex digital products, customer journeys, and marketing initiatives, driving high-impact insights that shape product strategy, optimize customer experience, and enable long-term business growth. The ideal candidate brings strong problem-solving rigor, attention to detail, and the ability to translate complex data and AI-driven insights into compelling narratives that influence senior stakeholders.

What your main responsibilities are:

Strategic Analytics & Insight Generation:

• Lead measurement strategy across product and marketing initiatives, defining KPIs aligned to business objectives. Ensure high standards of data quality, governance, and analytical rigor
• Identify long-term trends in user behavior, funnel performance, and business outcomes
• Develop scalable dashboards and reporting solutions to enable self-serve analytics
• Apply structured problem-solving and root cause analysis to uncover key drivers of performance

Data Science & Decision Support:

• Build predictive models, opportunity sizing frameworks, and growth models to support strategic planning and operational decision-making
• Conduct scenario analysis and simulations to inform investment decisions and roadmap prioritization
• Design and evaluate experiments (A/B testing, cohort analysis) to drive product and marketing optimization
• Translate data into actionable recommendations that influence product strategy and marketing effectiveness
• Leverage AI/ML models and outputs to optimize marketing investments, customer targeting, and product experiences

Stakeholder Influence & Storytelling:

• Partner closely with Product, Marketing, Engineering, and Business teams to align on goals and priorities
• Bring structure to ambiguity and elevate the organizations ability to reason with data
• Communicate insights through high-impact presentations and executive-ready storytelling
• Influence decision-making by connecting data and AI insights with business context and strategic objectives

What we are looking for:

Required Qualifications:

• 6-8+ years of experience in digital analytics, product analytics, marketing analytics, or related roles
• Strong understanding of digital KPIs (conversion, engagement, retention, CSAT, revenue metrics)
• Identify long-term trends in user behavior, funnel performance, and business outcomes
• Design and evaluate experiments (A/B testing, cohort analysis) to drive product and marketing optimization
• Proficiency in data tools (SQL, Python), Digital analytics tools (adobe analytics, Target, Launch) and visualization platforms (Tableau, Power BI, Looker)

What you can expect to get:

An attractive and comprehensive compensation and benefits package including: Competitive salary and performance-based rewards Tuition assistance and 24/7 access to professional learning platforms Career advancement opportunities through internal mobility, job rotations, and leadership development programs Hybrid work model supporting work-life balance (mix of office and remote work) Health & wellness, employee assistance, and recognition programs Exclusive employee discounts on FedEx services, travel, and partner offerings