This role is for one of the Weekday's clientsMin Experience: 8 years
Location: Bangalore, Mumbai , Pune
JobType: full-time
We are seeking a Senior Product Manager to spearhead the upcoming development stage of our Automation & Agent Platform. In this position, you will be responsible for advancing the current automation platform (RPA + API) and shaping the strategic roadmap for an AI-native agent orchestration layer that oversees, monitors, and scales intelligent agents throughout the revenue cycle lifecycle.
### Requirements
Key Responsibilities:
- Manage the product roadmap for the automation platform, focusing on enhancing reliability, effectiveness, expanding payer coverage, and enabling client deployments
- Establish the product vision for the Agent Orchestration Platform, covering agent lifecycle management, skill registry, orchestration patterns, and monitoring systems
- Create agent guardrails, implement human-in-the-loop controls, and develop confidence-based routing strategies
- Define and manage the automation performance metrics funnel (Task Volume → Attempted → Processed → Completed)
- Author Product Requirement Documents (PRDs), lead sprint planning sessions, and collaborate closely with engineering, data science, and operations teams
- Communicate product strategy effectively to senior leadership and CXO-level stakeholders
- Provide mentorship to associate product managers and analysts
Required Skills:
- 8–12 years of experience in product management, including at least 3 years focused on platform or infrastructure products
- Strong analytical skills with proficiency in defining metrics, performing funnel analysis, and conducting root-cause investigations
- Excellent stakeholder management and communication abilities at the CXO level
- Experience in building platform APIs, developer-facing products, or orchestration systems
- Solid understanding of distributed systems, microservices architecture, and observability practices
- Capability to write clear PRDs and simplify complex technical concepts for diverse audiences
Preferred Qualifications:
- Background in U.S. Healthcare Revenue Cycle Management (including Eligibility, Prior Authorization, Claims, Denials)
- Experience with AI/ML product management, such as LLMs, NLP, Document AI, agent frameworks, and MLOps
- Familiarity with automation platforms like RPA, API orchestration, and workflow engines
- Knowledge of healthcare standards including EDI X12 and HL7/FHIR
- Experience working with cloud AI platforms such as AWS Bedrock, SageMaker, or similar services
